Your safety and that of our staff and fellow guests remains our absolute priority. This extends to how our rooms are cleaned and disinfected, how our public areas are taken care of and how your food is prepared and served.
Milner House Guesthouse embraces the guidelines and hygiene policies of the World Health Organisation (WHO), the South African National Department of Health (NDoH), and the National Institute for Communicable Diseases (NICD).
The safety of our guests and staff is of paramount importance, we continuously encourage social distancing and good hygiene practice while taking guidance from the NICD. To protect our guests and staff and to prevent a potentially high risk person from checking into the hotel, guests are required to be screened on arrival using a thermal scanner. If a guest’s temperature falls within the normal range and they do not show any COVID-19 symptoms they will be required to sanitise their hands and proceed to check-in. The guest will then be required to present a photo ID and complete and sign a Covid questionnaire. If a guest’s temperature is high (the actual temperature at screening should not exceed 37.5 degrees Celsius) and/or they have symptoms of the virus they will be not be allowed to check-in.
If a guest’s temperature falls within the normal range and they do not show any symptoms they will be required to sanitise their hands and proceed to check-in. If a guest’s temperature is high (the actual temperature at screening should not exceed 37.5 degrees Celsius) and/or they have symptoms of the virus they will be not be allowed to check-in.
Milner House is committed to maintaining professional hygiene standards and provides continuous training for housekeeping staff to ensure that the group maintains a high standard of cleanliness.
Our kitchen has always made use of sanitisers and disinfectants that are effective and increased frequency of sanitising has been implemented.
We conduct regular kitchen hygiene audits to evaluate the cleaning and hygiene standards and adherence to the Department of Health requirements and international benchmarks. All food products are sourced from accredited and reputable suppliers to ensure food safety is maintained at the highest levels.
Milner House Guesthouse is committed to maintaining professional hygiene standards and provides continuous training for all staff to ensure that we maintain a high standard of cleanliness. As an additional precaution, guests and staff are being advised on basic protective measures hand sanitisers sourced from a SABS approved supplier have been strategically placed in prominent places.